Evidence is a software platform designed according to the modern Best Practices of software development, with the use of the most recent technologies in the Web environment. It allows you to implement the CLM process in an end-to-end mode and ensure visibility and control of all the steps through graphical and configurable workflows.
Compared to other CLM solutions, Evidence offers the possibility of implementing, in an extremely flexible and configurable way, the entire Contract Performance Management process, with reference to international process modeling standards (ITIL). The processes from data collection through to the publication of reports, including the process of calculating and reporting SLAs, are fully automated.
EVIDENCE allows you to coordinate, in a single platform, the needs of heterogeneous corporate structures, through the integration of the process control aspects typical of the management company functions (eg: Finance, Procurement) with the more technical criteria, relating to SLA measurement and approval processes.
EVIDENCE introduces methods of Data Analytics based on the concept of “Observability“, as it is able to take advantage of the exponential growth of the data collected for the purpose of managing the Contract Performance Management process.
The data already present in EVIDENCE become an asset to be valued in order to observe from different and completely new points of view on the performance of business processes.
EVIDENCE is a “smart” and innovative platform, able to support customers in making decisions based on complex and heterogeneous data.
To apply the Observability paradigm, Evidence uses solutions based on artificial intelligence, in particular it uses Machine Learning algorithms to build analytical models that can increase customer awareness and support them in strategic decisions.
Contract Lifecycle Management
In this way it is possible to have objective indicators in terms of timeliness, flexibility, reliability, professionalism (service standards).